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first-home-buyer.com.au

How can we help you today?

Whether you’d like to explore First Home Buyer information or learn more about home loans, you can browse our guides and tools. We publish general information and resources; we do not accept loan applications or quote requests, arrange referrals or provide personalised financial or credit advice.

We also value your feedback and suggestions -  they help us continually improve the First Home Buyer experience and ensure our information and resources meet the needs of our users.

For general questions, compliments or complaints about our website, please write to Clark Family Pty Ltd at the mailing address below.

If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.

If you submitted an enquiry through this website before it changed to an information publishing website and need assistance identifying the broker or provider to whom it was referred, you may write to us and we will check our historical referral records. This assistance relates only to past enquiries; we do not arrange new referrals.

Please do not include sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers or identification documents. Provide only the information necessary for us to understand your request.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about our website, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If your complaint concerns a broker, lender, insurer or other financial services provider, contact that business first. If it remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide when contacting us will be handled in accordance with our Privacy Policy. We use this information to respond to your enquiry and manage your request, not to arrange a finance or insurance referral.

You can request access to or correction of your personal information at any time by contacting us in writing.

Website Operator

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

For general information about financial services licensing and regulatory matters, please visit the ASIC website.


Finance News

Apartment approvals rise, but the new-home signal is mixed
Apartment approvals rise, but the new-home signal is mixed
04 Nov 2026: Paige Estritori
Australia’s new housing pipeline has delivered a mixed signal for first-home buyers, with the ABS reporting a September lift in total dwelling approvals but a fall in private house approvals. The 2 November 2026 release suggests future supply may be leaning more heavily towards apartments and other higher-density homes, a shift that could matter for buyers weighing affordability, location and loan size over the next year. - read more
Why falling house prices still need careful loan planning
Why falling house prices still need careful loan planning
28 Oct 2026: Paige Estritori
Australia’s spring property market has shifted sharply, with Domain’s September Quarter 2026 House Price Report, released on 22 October 2026, pointing to a broader downturn across the capitals. Combined capital city house prices fell 4.7 per cent over the quarter, while unit prices fell 3.5 per cent. For first-home buyers, that may sound like welcome relief after years of affordability pressure, but lower purchase prices are only one part of the home loan equation. - read more
Why Rate Uncertainty Still Matters Before Your First Home Loan
Why Rate Uncertainty Still Matters Before Your First Home Loan
16 Sep 2026: Paige Estritori
Interest rate uncertainty is again shaping the home loan conversation for Australian first-home buyers, with recent finance and property market reporting pointing to a cautious mood among borrowers, lenders and sellers. Even where headline price growth has moderated in some areas, the cost of borrowing remains one of the biggest practical hurdles for buyers trying to move from saving a deposit to securing approval. - read more
What Renewed Price Growth Means Before You Buy
What Renewed Price Growth Means Before You Buy
02 Sep 2026: Paige Estritori
Australia’s housing market is again showing signs of upward price pressure, with recent property reporting pointing to renewed gains across several capital cities and regional markets. For first-home buyers, the message is not simply that homes are becoming harder to reach. It is that every moving part of the purchase needs to be checked before making an offer. - read more
Home Loan Articles

How Credit Scores Can Affect Australian Home Loan Interest Rates
How Credit Scores Can Affect Australian Home Loan Interest Rates
Your credit score can influence more than whether a lender is willing to consider your home loan application. It may also affect the interest rate and loan terms you are offered, because lenders use credit history as one part of assessing repayment risk. Even a small rate difference can change monthly repayments and total interest over a long mortgage term. - read more
First home buyer grants and government schemes in Australia explained
First home buyer grants and government schemes in Australia explained
First home buyer grants, concessions and government schemes in Australia may help with upfront costs, deposit planning or loan access, but eligibility depends on where you buy, what you buy and your personal circumstances. - read more
How to apply for a first home buyer home loan in Australia
How to apply for a first home buyer home loan in Australia
Applying for your first home loan can feel complicated, but the process is easier to understand when broken into clear stages: preparation, pre-approval, finding a property, formal approval, loan documents and settlement. - read more
How deposit size, LVR and lenders mortgage insurance affect first home buyer loans
How deposit size, LVR and lenders mortgage insurance affect first home buyer loans
Your first home buyer deposit affects more than how much you need to save. It can influence your loan-to-value ratio, whether lenders mortgage insurance may apply, your borrowing costs and how a lender views your application. - read more

Knowledgebase
Credit Utilization:
The amount of credit you are using compared to the amount of credit available to you, typically expressed as a percentage.